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Strategy:

You must tread a careful line when writing a reminder letter. You cannot be sure your client is deliberately frustrating you; he may genuinely have forgotten. So you have to maintain a delicate balance between positively stating your request and still retaining the recipient's goodwill. This is especially true for the first reminder letter concerning an unpaid invoice.

Stage One:

Open by simply reminding your reader that his payment is late. Include all the relevant details.

Stage Two:

To maintain the client's goodwill immediately presume that this was an honest mistake and make sure the client understands that this letter is only a gentle reminder that the payment is now due.

Stage Three:

Confirm your belief that this is the case and that you look forward to receiving the payment in the next few day.

[Date]

[Name]

[Address]

Dear [Name]:

We write to inform you that we have not yet received payment of invoice [Number] for [Amount] due on [Date].

I have enclosed a full statement of your account as at [date].

I'm sure you must have mistakenly overlooked this but could I ask that you give it your prompt attention now.

If payment has already been sent, please disregard this letter. If you have any queries about your account, please do not hesitate to contact me.

Yours Sincerely

[Your Name]

[Your Title]