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Acceptances: Acceptance of business invitation Acceptance of personal invitation. Acceptance of forthcoming payment schedule. Acceptance of delayed payment schedule. Acceptance of request for discount. Acceptance of delayed delivery of ordered goods. Acceptance of quotation. Acceptance of quotation with certain conditions |
Apology. Apology for short notice postponement of meeting. Apology for unavailable goods, out of stock Apology for ordered goods no longer available. Apology for accounts error. Apology for check that has bounced, to re-present. Apology for bounced check - replacement Apology for late delivery of goods. Apology for the delivery of damaged goods Apology for missed meeting. Apology for postponing meeting. Apology for short notice postponement of meeting. Apology for the conduct of an employee. Apology for faulty goods - with solution suggested. Apology for general matter. Apology for late payment of invoice |
Acknowledgement. Acknowledgement of complaint, to be analyzed. Acknowledgement of delivery of goods, checked. Acknowledgement of invoice. Acknowledgement of job application . Acknowledgement of letter, read. Acknowledgement of letter, subject pending. Acknowledgement of order, being dealt with. Acknowledgement of order, not being dealt with. Acknowledgement of payment of invoice. |
| Cancellations. Cancellation of personal event. Cancellation of meeting. To re-arrange a cancelled meeting. To cancel an order - for reasons beyond control. Cancellation of business event. Cancellation of order for internal reasons |
Compliments. Compliment about employee of another firm. Compliment about long term use of products. Compliment to colleague. Compliment about service. Compliment about products. |
Complaints. Complaint about faulty goods. Complaint about media feature. Complaint about delivery of damaged goods. Complaint about a general matter. Complaint concerning an error in your account. |
| Congratulations. Congratulations on a business acquaintance getting promotion Congratulations on examination success. Congratulations on birth of baby. Congratulations for a special event. Congratulations on a colleague getting promotion. To congratulate a colleague on award. |
Confirmations. Confirmation of an increase in credit limit. Confirmation of dispatch of goods. To confirm a meeting arrangement. To confirm the progress of work done. Confirmation of action taken. Confirmation of agreement. To confirm when you have made a requested payment. |
Condolences. Condolences on hospitalization. Condolences on death of a colleague. Condolences on illness. Condolences on redundancy. Condolences on business closure |
| Enclosures. Enclosure of information requested. Enclosure of a draft version and contract. Order enclosed. Invoice enclosed. Catalogue and price list enclosed. Payment enclosed. Enclosure of the final version of a contract. |
Employee: Acceptance of Resignation Waiver of Confidentiality Policy Letter on Vehicle Expense Reimbursement Commendation and Refusal of Request for Raise Notice of Promotion Negative Response to Job Candidate Interview Negative Response to Job Application, No Openings Negative Response to Job Application Refusal of Request for Letter of Recommendation Request for Character Reference Request for Employment Reference Letter of Resignation Discreet Letter of Resignation |
Enquiry. Products enquiry Lost custom enquiry. Service enquiry |
| Introductions. Introduction of products. Introduction of services. Introduction of colleague |
Invitations. Invitation to personal event. Invitation to job interview. Invitation to business event |
Offers. Offer of employment. Offer of services. Offer of bank and trade references requested. |
| Marketing
& Sales: Announcement of Additional Location. Announcement of New Business Opening New Business Announcement for Use with Credit Application. Party Announcement for New Product Line Invitation to Demo New Product Line Announcement of New Area Representative Announcement of New Area Representative Visit Advance Notice of Out of Business Sale Announcement of Change of Address for Billing Announcement of Special Discount Offer Welcome Discount for New Enterprise Congratulations on Expansion New Salesman Follow-Up Letter After First Meeting Customer Revival, Small Shop Customer Revival, Product Sales Customer Revival, Auto Mechanic Preferred Customer Sale Announcement New Customer Welcome Reply and New Customer Welcome Holiday Letter to Stockholders Cover Letter, Product Literature in Response to Phone Inquiry Welcome to Our Family of Customers and Friends Christmas Best Wishes to Customers Merry Christmas in Many Languages Christmas Letter, Legend of Saint Nicholas |
Notices. Notice of change in employment terms. Notice of re-direction of letter for ex-colleague. Notice of letter re-directed to successor. Notice of suspended account. Notice of account to be closed. Notice of right to sign checks. Notice of check , will re-present. Notice of bounced check, please replace. Notice of accountant's right to view. |
Promotions: Accountant-Promotional Letter, Advertising Art, Promotional Letter, Air Conditioning Service Air Freight Antique Shop Appliance Store Bank Bicycle Shop Boat Shop Bridal Shop Carpet Cleaning Direct Mail Service Domestic Services Equipment Leasing Health Spa Finance Company Interior Design |
| References. To provide a favorable reference for an employee. To have to provide a non-favorable reference for an employee. To provide a favorable reference for a customer. To provide an unfavorable reference about a customer |
Rejections. To reject a general complaint. To reject a complaint about goods damaged. To reject an invitation to a business event. Rejection of request for meeting. Rejection of request for increase in credit. Rejection of credit facilities request. To reject a job applicant. To reject late delivery of goods. To reject complaint that goods are faulty. To reject a complaint about goods damaged. Rejection of suggested payment proposal. To reject invitation to a personal event. Rejection of quotation. To reject a job candidate. To reject a job enquiry. To reject a job offer. |
Reminders. Reminder about late payment. Reminder about late delivery of order. First reminder about unpaid invoice, Reminder about broken promise. Reminder about unpaid installment. Reminder about unanswered letter. Third reminder about unpaid invoice. Second reminder about unpaid invoice |
| Terminations. Immediate termination of employment. Termination of employment-redundancy. Termination of employment -with notice. Termination of general agreement. |
Thank
you. For compliment. For credit facilities. For custom. |
Warnings. Warning about legal action. First warning about dismissal. Second warning about dismissal |