Apology for late payment of invoice

Strategy:

Acknowledge that the payment is late. Explain what happened and how the position has been remedied. Offer a full apology and reassurance that it will not happen again.

Stage One:
Acknowledge the situation.

Stage Two:

Explain for the delay in payment.

Stage Three:

Offer a sincere apology for the error and for any inconvenience that it may have caused.

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