Apology for check that
has bounced with request to represent
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Strategy:
Acknowledge the mistake sincerely. This is a serious matter as
your reputation is at stake. Explain what happened and how the
position has been remedied. Offer a full apology
Stage One:
Acknowledge the situation.
Stage Two:
Indicate what action has been taken to remedy the
situation.
Stage Three:
Offer a sincere apology for the error and for any
inconvenience that it may have caused.
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